Engaging and Empowering Employees in the New Workplace - An ADP White Paper


Engaging and  Empowering Employees  in the New Workplace

 An ADP White Paper

Young people who entered work in the last decade are demanding greater variety and challenges with a different return for their loyalty than their parents expected. What consultant Gary Hamel has called the “Facebook generation”1 and others the “millennial generation”2 are accustomed, through social networking and mobile technology, to a level playing field in which everyone is listened to and everyone takes part in the discussion.
 
All this is ushering in what some are calling The Human Age3. How are employers, in particular HR, reacting?
 
Leading edge companies are moving towards a more collaborative and mobile way of working under-pinned by technology and social networking. They are building on the notions of empowerment and engagement, which have been explored over the past 20 years, and understand the connection between these ideas and the cultural generational changes taking place.
 
They are also competing in the talent war, which has continued to challenge and know that an engaging and collaborative culture in the workplace, which empowers individuals and teams, is the best recipe for attracting and retaining the talent they need.
 
Employers are recognising that, for a new generation, a new approach to management is required which gives staff flexibility and ease of communication. Leadership, performance management and development have to adapt to the new climate.
HR is responding to these demands by searching for new software solutions and placing them in the hands of line managers and employees, a move which has the added benefit of improving productivity.
 
The new way of working is based on flexible hours and flexible workplaces enabled by the latest technology such as mobile applications, cloud computing, virtualisation, and social networking.
 
This report looks at research by ADP and others which demonstrates  the links between empowerment, engagement, profitability, technology,  and at what some pioneering employers are doing to hold on to their talent  and increase productivity. It describes how they are adapting their management approach and looks at the technology they are using to create  a collaborative organisation.
 
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