Quick Fix No.1 Connecting Your HR Software with the Business


Imagine for a moment that you have been parachuted into a situation where an HR application has been installed (on server, hosted, whatever you fancy) but although data is meticulously being recorded on the system, there is no engagement between the software and the organisational environment it is supposed to support.

Unlikely? Well no, not as far-fetched as you might have thought. There are quite a few installations where the usage of the system capability is so minimal it might as well not be there!

There are two really important points of entry for the HR application into the organisation: Reporting and Triggered Actions (this latter can evolve into Workflow).

Reporting is the life blood of an enterprise – although it’s easy to overdose on it! – and a useful suite of reports coming from HR would include:

Headcount

Staff Turnover

Staff Stability

Equal Opportunities

Departmental Salaries

Costed Absence by Department

Objectives Met and Outstanding – Individually, and within Department

Training Needs Met and Outstanding – Individually, and within Department

Remember, the Reports are only as good as the quality of the information within them. All too often, reporting from the HR department is found to be strewn with errors or outdated entries, and once the integrity is questioned, it is very difficult to get confidence restored in the output.

HR departments will claim that they are under pressure, and this is understood, but Reports are a primary product of HR and data cannot be dealt with in a haphazard or sloppy fashion. Quality of data must be a paramount consideration.

Triggered Actions are not only an invaluable “admin-killer” for HR, but they are very useful in helping busy managers to ensure that nothing falls down between the cracks.

Typical support for managers will come with the following reminders:

Probation periods

AppraisalsUnfulfilled

Training Needs

Service Entitlements

Holiday conflicts

Sickness Absence trends

Company Property – Laptops, Mobile Telephones, Security Cards – issue on joining, return on leaving.

Did we say “admin-killer” for HR? Not only can you set up email alerts within your organisation, but you can generate messages to reach outside, for instance Starters and Leavers to the following providers

Life Assurance scheme

Permanent Health Insurance scheme

Medical Insurance

Pension

Company Vehicles

Sports Clubs.

As you can see, from scratch you will quickly be in a position to extract benefit from your HR software!