Security and confidentiality biggest barriers to Epayslip implementation


A survey conducted on behalf of the Global Payroll Association revealed that around a third of UK organisations still use paper-based pay slips.

The biggest workplace barriers to introducing electronic pay slips relate to concerns over security and confidentiality as well as cultural resistance to change, according to a new study.

The survey conducted among 162 UK payroll professionals on behalf of the Global Payroll Association revealed that, while just over two thirds of those questioned already delivered pay slips by email or via self-service portals or intranets, the rest still used paper-based documents. Nine out of 10 companies operated payroll at multiple sites.

But 55.6% were worried that delivering pay slips electronically was less secure and confidential than doing so on paper. Such fears were particularly marked among companies operating in the legal, accountancy and financial sectors, which often kept ‘hard copy back ups’, according to a panel set up to discuss the findings.

Just over half of respondents also said that rather than move entirely to digital pay slips, employees at their organisations preferred things to remain the same – although there were clear differences in the attitudes of office workers, who were generally more accepting of online services, and factory floor staff, who were not.

As for the three biggest challenges payroll professionals face in administering and managing pay slips more generally, these comprised a lack of resources and time (80.7%), costs (55.2%) and confidentiality and data security concerns (53.1%).

Interestingly though, the poll, undertaken by online provider Epayslipsecure, indicated that of those respondents who had already implemented electronic payslips, 23.3% had experienced a 50% cut in costs, while 21.1% had seen a reduction of between 30% and 40%. Only 7.8% witnessed no savings at all.

Furthermore, 86.7% benefited from a big increase in efficiency, with 44.3% describing operations as “much more” and 42.3% “more” efficient. And once epayslips were in place, more than two thirds were quite happy with them. Some 31.6% provided actively positive feedback, while a mere 14.3% of those questioned had negative views.